Information system for the public service

What is the difference between a company and an institution of the public service? Surprisingly not a great one, at least as far as the quantity and complexity of the processes to be managed in both the spheres are concerned. It goes without saying that the main goal of a company is to create profit, whereas the aim of an institution consists in ensuring a quality service for a citizen. Nevertheless nowadays in both the cases we cannot imagine a situation in which one or the other could function without the help of information technologies – predominantly represented by a superior information system.

While a company utilizes for its purposes a so-called company information system (ERP system), for institutions of the public service exist specialized systems, which reflect specific needs of this sphere. A system for the public service has to be both comprehensive and variable according to the needs of a concrete institution. A long-term tradition is here crucial in this segment and guarantees the fact that a provider does perfectly understand the needs of its users.

A system has to respect the particularity of the economy of budgetary and contributory organizations and has to be able to support the processes of territorially-autonomous entities. Its properties have to correspond to the needs of municipalities, city halls or regions, but also of the Chamber of Deputies or the Senate. At the same time it has to be usable in case of organizations such as orphanages, elderly care homes, nursing services, institutes of social care, sanatoria or theatres, museums, public libraries, cultural institutions and schools - and naturally also specific institutions such as the prison administration or a zoological garden.

• It is a user-friendly, progressive and efficient modular system, whose modules are closely interconnected but at the same time capable of being handled separately.
• Full information support (hotline, personal consulting, newsletters), timely technical and legislature updating, fast installations and professional trainings are guaranteed throughout the Czech Republic.
• It fully respects all the national standards and norms for building information systems of the public services, which have already been adopted.
• Inherent properties consist in an above-standard solution of security issues, comprehensive functionality and scalability of the solution.
• The system enables electronic communication between municipalities and citizens and handles their life situations with regard to the territorial identification.
• The system features Electronic Recording Service, which is compulsory by law for state authorities.
• The system is capable of a trouble-free integration with other components created by Asseco Group (recording and archiving service etc.) and the integration with components by other IT producers is simple alike.